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Terms of Service

Last updated: 30 August 2026

1. Agreement

These terms govern your access to and use of Tenify (the "Service"), a property management application for tracking properties, owners, tenants, rent and arrears. By creating an account you agree to be bound by these terms. If you do not agree, please do not use the Service.

2. Your account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please provide an accurate email address and tell us promptly at nepsystechnologies@gmail.com if you believe someone else has accessed your account. Accounts are for a single operator, so please do not share your credentials.

3. Your data and your responsibilities

You retain ownership of all data you enter. You are solely responsible for its accuracy and for having a lawful basis to collect and store it.

Importantly: the Service stores personal information about third parties, namely your tenants and property owners, including names, contact details and financial position. You are responsible for meeting your own obligations to those people under the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the residential tenancies legislation of your state or territory. This includes telling your tenants what you collect and why, and keeping it accurate.

4. Financial calculations are estimates

The Service calculates rent owed, arrears, credit balances and related figures from the data you enter, using a pro-rata weekly model. These figures are provided for your convenience only. They are not financial, legal or accounting advice, and must not be relied upon as the sole basis for issuing breach notices, termination notices, or commencing tribunal proceedings. Always check them against your own records and bank statements before taking any action that affects a tenancy. We are not liable for decisions made in reliance on these calculations.

5. Availability and backups

The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability, and we do not warrant that the Service will be error-free. You are responsible for keeping your own independent backups of business-critical records.

6. Acceptable use

You must not use the Service to store unlawful content, attempt to gain unauthorised access to other users' data, probe or disrupt the Service's security or infrastructure, or use it in a way that breaches any applicable law.

7. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the amount you paid for it in the twelve months preceding the claim, and we exclude liability for indirect, incidental or consequential loss, including loss of rent, profit or data. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded.

8. Termination

You may stop using the Service at any time, and you can request deletion of your account by emailing nepsystechnologies@gmail.com. We may suspend or terminate access where these terms are breached. On termination we will delete your data in accordance with the Privacy Policy.

9. Changes

We may update these terms. Material changes will be notified through the Service. Continuing to use the Service after a change takes effect means you accept the updated terms.

10. Governing law

These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
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